avoiding the communication breakdown: fostering records and information Management success through effective collaboration

Due to increasing concerns regarding the COVID-19 virus and possible exposure at large public events, the ARMA Madison Board has made the difficult decision to cancel our Annual Spring Seminar scheduled for April 7th.

As the health warnings continued to escalate, we heard from several member companies that business travel, and attendance at training events such as these, should be avoided where possible to eliminate possible exposure.  We felt the cancellation was the most responsible thing to do.

We hope to bring you this educational opportunity in the upcoming year.  We will closely watch the situation, and keep you up-to-date as we approach our May event, a presentation and tour at Epic Systems.

We regret this change in circumstances and thank you for your understanding in this serious matter.  We hope to see you at the rescheduled event in November.

Stay well, everyone!


Records and Information Management (RIM) professionals are often pulled in different directions. On one hand, they work to put in place rules and policies that reflect the strictness of laws, regulations, and best practices—and on the other, they seek to provide business value to their company. To successfully navigate this challenging environment requires nuance and an understanding of the interplay between both extremes.

Effective collaboration is the answer to balancing requirements with the needs of the business. Stakeholders exist across business segments and teams, but don’t always see eye-to-eye on RIM issues. This seminar will provide practical advice on how build relationships with legal, IT, upper management, and business areas to maximize success on your RIM initiatives while giving careful consideration to business needs.

More information coming soon!